This charge is likely due to an auto-renewal of your previously purchased software. If you didn't cancel the auto-renewal service, you would have been charged again.
To investigate this charge, please provide the following to our Support Team:
Order number:From your invoice and license email.
PayPal payments:Your PayPal transaction ID and PayPal email address.
Credit card payments:
1. Full name of cardholder
2. Payment date
3. First 6 digits of your credit card
4. Last 4 digits of your credit card
5. Screenshot of your card statement
Our Support Team will review the charge and assist you.
Was This Helpful?
Thanks for your feedback.
Can you tell us what didn't work for you?
Feedback sent！