What to do when WhatsApp is temporarily banned during transfer WhatsApp?

Our MobileTrans software will install an WhatsApp app to Android phone. It may be banned temporarily. Don't worry. Your account is safe and won't be affected by this ban. We offer a workaround to continue transferring WhatsApp data by MobileTrans software.

  • Transferring from an Android phone to the iPhone, follow these steps and operate:

Step 1. Open WhatsApp Transfer software and select "Backup WhatsApp messages". Back up Android phone WhatsApp messages and media to local computer. MobileTrans can continue backup though WhatsApp is banned temporarily.

Step 2. Install WhatsApp, and log in to activate WhatsApp on iPhone. It can be activated without any problem on THE iPhone.

Step 3. Choose "Restore WhatsApp messages to iOS device" and select the Android backup you just made. Restore from android backup to iPhone via WhatsApp Transfer.

  • Transfer from iPhone to Android phone, here are two situations.
  1. Click on this guide to update to official WhatsApp, and keep transferred data on Android if it's banned after MobileTrans completes the transferring process.
  2. Transfer until MobileTrans completes transferring though it's banned. If you're not willing to transfer again, re-install official WhatsApp from Google play on Android. Go back to use WhatsApp on iPhone. This issue will be fixed soon.

Can’t find your answer?

Live Chat

Wondershare support will be happy to help!
Feel free to ask us anything.

Service Time: Mon~Fri, 24 hours a day

Chat Now
Submit online form

Simply contact our support team who are happy to help out.
Service Time: Mon~Fri, 24 hours a day

Call us for support

International phone rates may be charged by your service provider.
Service Time: Mon~Fri, 24 hours a day


Sign in to Wondershare ID

Sign in with Wondershare ID to get your order info, plan info. And you can get invoice, get keycode, redeem the serial number, cancel subscription, contact support team in Account Center.