Welcome to Support Center

Enter the order number or the email you used to place the order.

  1. If you receive keygen_error, that is to say, that product is not using code activation mode, you just need to log out and log in after you place the order. After that, you can enjoy all features without limitation.
  2. If you purchase the product from our agency, you may not retrieve the code as they don't share customer information with us.
  3. If you purchase the product from App store, you don't need a code, just launch App store and go to Purchase tab to use it directly.
  4. If your order ID number is like 3FN9LRV-ADSC8C, and it prompts "order does not exist" when you try to search, please allow 30~60 minutes until the order goes into effect in our database. If you don't receive the code after 2 hours, please contact our support team for further assistance.

Program manuals

Need guidance on using the software? Find the user manual for your product here.

Product FAQ

Frequently asked questions about product functions, common technical issues, and more.

Retrieve Registration Code

Retrieve your registration code by submitting your licensed e-mail or your order number.

Returns & Exchanges

Submit your order RETURNS or EXCHANGE request by following the guidelines.