Support Center / Wondershare FAQs - SupportCenter - DemoCreator
What should I do if the program crashes or "bugsplat" appears?

Please follow the below instructions to send us the log files for analysis.

① If bugsplat appears, please describe the use scenarios and send the Error report by clicking the "Send Error Report" button at the bottom to us.

② Find Wondershare DemoCreator on desktop, right-click the icon of the program, and select Open File Location, it will direct to the installation folder of this program.

Find a folder named "log", zip all the files in the folder and send it to us.

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