Please follow the below instructions to send us the log files for analysis.
① If bugsplat appears, please describe the use scenarios and send the Error report by clicking the "Send Error Report" button at the bottom to us.
② Find Wondershare DemoCreator on desktop, right-click the icon of the program, and select Open File Location, it will direct to the installation folder of this program.
Find a folder named "log", zip all the files in the folder and send it to us.
Can’t find your answer?
Wondershare support will be happy to help!
Feel free to ask us anything.
Service Time: Mon~Fri, 24 hours a day