Support & Learning

To view all product offerings, software details, and pricing, visit overview.

Why do I hear an echo or noise with the recorded file or exported file?

The problem might be caused by recording both system audio and another source such as a microphone or stereo mix simultaneously.

If you only need to record the audio coming from your computer, disable Microphone option at recording panel.

You can also click audio clip and choose Enable under the Denoise button to denoise the audio.

Did this help?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.