To better assist you with system audio recording issues, please follow the troubleshooting steps below:
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Ensure your system audio is enabled – Make sure the audio output is not muted and the volume is turned up.
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Verify audio source selection – Confirm that you’ve selected the correct system audio device in the software, and check whether a volume indicator is visible during recording.
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Note restrictions on protected content – Some video platforms use copyright protection, which may prevent audio from being recorded.
If your issue remains unresolved after trying these steps, please click the Feedback button within the software to contact our support team directly. We’ll be glad to help!
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