Support & Learning
To view all product offerings, software details, and pricing, visit overview.
Technical Issues
- What should I do if I can not capture the audio from the computer?
- Windows: What should I do if the program crashes or bugsplat appears?
- Why do I hear an echo or noise with the recorded file or exported file?
- Why I receive the error Unable to access game data?
- Why is there no cursor in the Fast/Express Export videos?
- Why the playback on the timeline appears to be lagging or out of sync?
- Why is the recording screen black?
- How to add a full-screen PowerPoint window in Video Presentation mode?
- Is there no annotation toolbar during recording?
- Why is there no camera footage during the recording process?
- Why is only a part of the game recording screen visible?
More ways to get help
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