Support & Learning

To view all product offerings, software details, and pricing, visit overview.

Windows: What should I do if the program crashes or bugsplat appears?

① If bugsplat appears, please describe the use scenarios and send the Error report by clicking the Send Error Report button at the bottom to us.

② Find Wondershare DemoCreator on desktop, right-click the icon of the program, and select Open File Location, it will direct to the installation folder of this program.

Find a folder named log, zip all the files in the folder and send it to us. Click here to contact us

Was This Helpful?

Thanks for your feedback.

Can you tell us what didn't work for you?

{{item.likes}} Cancel Reply Reply

{{item1.type == 2 ? authName : item1.name ? item1.name : userName}}

@{{item1.reply_to_type == 2 ? authName : item1.reply_to_name ? item1.reply_to_name : userName}} {{item1.message}}

{{item.likes}} Cancel Reply Reply

More ways to get help

Account Center

Contact us

Can’t find the answers you’re looking for? We’re here to help.

Get Support