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How can I apply for a tax refund for my order?

You can easily apply for a self-refund of the tax charge for orders made from our official website directly from your Wondershare account. Please follow the steps below: 

Step 1: Log in to Your Account: Sign in to the Wondershare Account Center using your Wondershare ID and password. 

Step 2: Navigate to Order History: Click on "Order History" under the "My Order" section. 

Step 3: Request an Invoice: Find the corresponding order and click the "Get Invoice" button next to it. 

Step 4: Submit Your Tax Information: 

  • Fill in your NameAddress, and VAT Number.

  • Click "Submit".

What Happens Next?

  • An invoice will be emailed to your licensed email address within 1 hour.

  • Your tax refund request will be automatically submitted simultaneously.

  • Please allow 3-7 business days for the refund to be processed and credited back to your original payment account.

If you do not have a VAT number but possess a valid tax exemption document, please email it to us at customer_service@wondershare.com. Our support team will promptly process a tax refund for you using the provided document. 

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