Support & Learning
To view all product offerings, software details, and pricing, visit overview.
EdrawMax
- How do I qualify for and get the Education discount?
- How can I apply for a tax refund for my order?
- What payment methods do you accept for EdrawMax?
- Why are you not accepting my credit card?
- What can I do if I failed to make an order from the online store?
- How can I get my invoice or receipt?
- How to get a refund?
- Do you have multi-user subscription? Are there any quantity discounts?
- Will my subscription be automatically renewed?
- How do I cancel my EdrawMax subscription to stop automatic renewal?
- Why does it still show “Upgrade to Premium Version” after I subscribed to EdrawMax?
- What is the difference between EdrawMax Desktop and EdrawMax Online?
- What languages does EdrawMax support?
- What is your privacy policy?
- What features can I use in the premium version?
- How can I set the default page size?
- How to set default date formats?
- How to set the default language?
- How to create a document in EdrawMax?
- How to export a document in EdrawMax?
- How to share a document in EdrawMax?
- How to create slides inside EdrawMax?
- How Long Can I Use the Free Version？
- How to Access the User Guide?
- Are There Any Special Pricing Policies for Specific Users?
- Why is the License Not Working?
- After installing the software in an offline environment, templates and symbols are missing. How can they be imported?
More ways to get help
Account Center
Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.
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