Support & Learning

You can cancel your subscription at any time to turn off auto-renewal. After cancellation, you will retain access to the product until the end of your current billing period.

Please follow these steps to cancel:

1. Sign in to https://accounts.wondershare.com/web/subscription
2. Navigate to Manage Subscription, find the corresponding product and plan you want to cancel, then click the "Manage Plan"
3. Select Cancel Subscription.
4. Provide Feedback (Optional): You will be asked to select a reason for cancellation. After choosing, click "Continue" to proceed.
5. Confirm: Follow the final on-screen instructions to confirm and complete the cancellation.

What happens after I cancel?

Your subscription will not automatically renew at the end of your current billing cycle. You can continue to use your paid product with all its features until the last day of the period you have already paid for.

Will I get a refund after canceling?
Canceling your subscription stops future charges, but it is not a request for a refund. Refunds are typically only offered under specific conditions. Here is the Refund Policy for your reference.

If you cannot find the cancellation option, it could be because:

• Your subscription was purchased through a third-party (like the Apple App Store or Google Play). You must cancel through that platform's subscription settings.

• Your subscription has already been canceled or has expired.

• You are logged into an account that does not have an active subscription.

I need help, or I can't cancel. Who should I contact?
If you encounter any issues, please contact our Customer Support team for immediate assistance. We're here to help!