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Why is the License Not Working?

If you're experiencing difficulties linking your license to your account, please follow the steps below to troubleshoot the issue.

  1. Double-Check Your License Key: The most common cause is a simple typo. Please ensure you have entered the license key exactly as it appears in your confirmation email, paying close attention to dashes and capital letters.

  2. Contact Our Support Team: If you have confirmed the key is correct but the problem continues, our customer support team is ready to help.

Please reach out to us at support.wondershare.com and provide a description of the error message or issue you are encountering. This will allow us to assist you quickly and efficiently.

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