Support & Learning

Account Transfer Restrictions
The administrator privileges associated with your Filmora Business Plan cannot be transferred to another existing Wondershare account. This is a permanent system restriction.

Email Change Option
While the administrator role itself cannot be transferred, you may request to change the email address associated with the administrator account by contacting our support team.

Important Renewal Notice
Please note that we can not change renewal billing information. The original associated payment method will remain responsible for all subscription renewals, even if the account email address is changed.

For assistance with administrator account modifications, please contact our customer support team.