Account & Licensing
- Can the administrator account be transferred?
- What are the roles and their permissions in team management?
- What is the difference between the subscriptions of Filmora and Filmora Creative Assets?
- What license types do you have for Filmora?
- Where to manage team members of a Team/Business license?
- How to activate Filmora?
- How to activate Filmora X and later versions?
- How to resolve the error message There was an error connecting to the server when logging into Wondershare Filmora?
- How to activate the device when it shows that the number of devices exceeds the limit?
- How to troubleshoot Login error "Your device has been disabled, click here to Account Center to unlock it" for Filmora for Windows?
- Why did I receive a warning stating "Your registration code appears to have been repeatedly activated"?
- I have purchased a license, but can I use it on multiple computers?
- How can I purchase multiple Filmora licenses for 5+ computers?
- Differences between personal and business plans
- What should I do if I'm asked to pay again or if it says it's a free plan after I've purchased it?
- Can I activate the license in an offline environment?
- Can corporate entities use Filmora?
- What should you know about using Filmora for video monetization and the requirements of its commercial license?
- How to sign out your current account?
- Why has the unlimited AI credits benefit changed to a limited credits system?
- ssss
- I purchased the AI Credits Package, but why are the new AI Credits not appearing in my account?
- Why I purchased the Filmora Creative Assets but still cannot export without watermark?
- I have purchased a product, but have not received the registration information
- I have both Mac and Windows. If I buy one license, can I use it on both?
- I purchased Filmora from the Google Store or Apple Store. Why am I not authenticated even after logging in?
- Can I upgrade a personal license to a business license?
- Do the AI features in Filmora require payment?
- Does the price listed on Filmora's official website include tax?
- Where can I view the platforms available for my plan?
- How to delete my card information?
- What payment methods are supported for Filmora?
- Can I choose not to purchase the Download Insurance Service?
- Can I log into the Windows version of Filmora with my Apple ID?
- Why did my remaining AI Credits from last month disappear after I received new AI Credits?
- Can I enable Multi Factor Authentication on my Account?
- What login methods does Filmora support?
- I'm not sure which version of Filmora I purchased. Where can I check?
- Why is there an unpaid order in the "My Orders" section of the Account Center?
- Why can't I obtain the registration code?
- Why does my subscription appear empty despite making a payment?
- Why is my device list showing as empty?
- Can the desktop license be used on mobile?