Please try to solve this issue by following the steps below:
- Please update to the latest version of Filmora, then restart Filmora to confirm if the crash issue still exists.
- If the problem still persists, please enter into Settings - Apps - Installed apps.
- FInd app OpenCL™ and OpenGL® Compatibility Pack, and click/tap on Uninstall. (see screenshot below)
- Click/tap on Uninstall to confirm. (see screenshot below)
- After uninstallation is finished, restart Filmora to check again.
- If the issue persists, input your email address and send the bugsplat to us for further analysis.
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