If you purchased Filmora from a third-party platform such as the Google Store or Apple Store, please log in to the software first using your Google or Apple account.
If a refund is required, please note that, in accordance with Google Play’s policy, all refunds for applications purchased via Google Play or the Apple Store are managed and processed by Google Play or the Apple Store.
Therefore, to proceed with a refund, we recommend that you contact the Google or Apple customer service team directly.
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