Support & Learning

How to activate the device when it shows that the number of devices exceeds the limit?

Step 1:  Enter your Account Center in Filmora by clicking the person icon on the upper right. 
Step 2: Log in with WSID, and you will see your products in the Overview column. Find Wondershare Filmora or Filmora for Mac and click Manage Devices. 
Step 3:  Check if the device status is valid or invalid. Click the button at the end to make it valid. 
Step 4:  Restart Filmora and re-login to check if the account is activated. 

If you are using an old version of Filmora and can't find where to activate your account, follow the steps below to log in to the website account center.

Step 1: Enter your Account Center in Filmora by clicking Manage My Account on login window. 
Step 2: Under Plan & Products, click Your Products, and find Manage Devices under Wondershare Filmora or Filmora for Mac. Here is a picture for your reference. 
Step 3: Click Activate on the device management page. 
Step 4: Restart Filmora and re-login to check if the account is activated. 

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