If you are using Filmora for Windows, please follow below steps:
Step 1: Check if the audio volume of Filmora has been set to 0 in the system volume mixer. If yes, adjust the volume to a non-zero value.
Step 2: If the step 1 not working, Open the sound settings and click Device properties.
Step 3: Click the Additional device properties.
Step 4: Switch to the "Advanced" page and choose the default format as "16 bit, 44100Hz (CD Quality)", click apply and OK.
Step 5: Restart Filmora and try again if you can hear the voice.
If you are using Filmora for Mac, follow below steps:
Step 1: Switch the Sound adapter to system default as below screenshot shows.
Step 2: Restart filmora to verify if it works normally.
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