Support & Learning

If you move, rename, delete, or disconnect a source file from its external drive, Filmora will not be able to find it. When importing video material into our software, the software reads the material from the source where it was saved.

When opening a project file, the software reads the material from the source where it was saved when it was imported.

Instead, a pop-up window will appear stating that "Some files in the project may have been moved." A red exclamation mark will appear on the video in the timeline.

In this case, you will need to click the magnifying glass icon to relocate the lost file.

If you deleted the material from its original destination on your computer after saving the project file, move it back to its original destination from the trash and open the project file again.

If you moved the material from its original destination on your computer to another location, please open the project file again.

In the material search work screen that appears, click the search button on the right to open the material from its current save path, which will change the link path of the material to its current save path.

Once you have changed the save paths for all materials in the project file, click "OK" to open the project file.

If you want to re-edit your video, we suggest that you save all the materials from your SD card or phone to your computer before editing the video.

Then, import the materials directly from the save location on your computer into the software.
Please do not move or delete the materials from the save location until the video is output.