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What should I do if I am unable to access Wondershare websites on my macOS when attempting to download Filmora Effects?

If you have received the following errors when using Filmora, you may refer to the guidelines provided here to resolve the issue. 

Step 1: Click Go -> Go to Folder... On the macOS desktop. 
Step 2: Input /etc and then click Go. 
Step 3: Locate the hosts file under the opened directory. 
Step 4: Copy and paste this hosts file to the desktop and open it with "TextEdit" 
Step 5: After opening it, delete the domain name related to Wondershare and save the file. 
Step 6: Copy and paste the hosts file that was saved on the desktop to the original /etc directory to replace the original one. 
Step 7: If the above solution does not work, please send the log files and hosts file to our support team along with a description of what you have tried before, and we will gladly assist you further! 

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