You can check whether you added the product to your cart and attempted to complete the payment. If the payment was not finalized, a pending order will be automatically generated.
Sometimes, if you attempt to activate a free trial, a pending payment order may also appear.
Typically, this order will expire automatically after a certain period of time.
If you still have questions about this, please provide more details, such as screenshots of the relevant order, via the Help - Feedback option within Filmora so we can investigate further for you.
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