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Why was I charged extra monthly for my Filmora subscription?

Normally, a valid Filmora license grants users unlimited access to all features, including motion tracking, speeding, built-in effects, transitions, elements, Auto Beat Sync, and more. However, we have integrated compatibility Effects & Plug-ins (Boris FX & NewBlue FX & Filmstock & AI Portrait) within Filmora for an enhanced experience. These Plug-ins are offered for a free 7-day trial period and will incur a monthly charge if not canceled before the trial duration ends. You can refer to to check the difference between Filmora and Effects & Plug-ins. 

To prevent any unexpected charges, we have provided an option for customers to uncheck the Plug-ins on the subscription page during sign-up or when managing your subscription. Additionally, we send reminder emails to customers before auto-renewal, but please check your spam or trash folder if you did not receive it promptly.



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