Support & Learning

How do we do when Whatsapp Transfer Failed to parse the key, please try again for Mutsapper and MobileTrans APP?

When you are using Mutsapper and MobileTrans(APP), if it shows the error" Failed to parse the key, please try again", here are two method for your reference:

Method 1: 
Turn on End-to-End encrypted backup on WhatsApp and save the screenshot of the 64-digit Key to the mobile phone, then try our app to transfer your WhatsApp data again. 

Method 2:
Please change the network or WiFi and try again every half an hour to see if the transfer goes further. 

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