Support & Learning
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WhatsApp Transfer
- Does MobileTrans support transfer Line/Kik/Viber/WeChat Data?
- How to update WhatsApp/WhatsApp Business to the official version?
- What should I know when backing up or restoring Viber or LINE data?
- Is it normal to get stuck when transferring WhatsApp data?
- What to do if Mobiletrans fails to back up iPhone WhatsApp messages?
- What to do if MobileTrans(Mac) Fails to Detect Your iTunes Backups?
- Can MobileTrans-WhatsAppTransfer keep the data when transferring?
- Why do I need to activate my WhatsApp account when transferring?
- Why does it fail to restore WhatsApp to iPhone?
- What to do if WhatsApp is uninstalled on my Android device?
- Why does Mobiletrans need to install a modified WhatsApp?
- What should I do if there are no messages after restoring to iOS devices?
- How to do if the process is stuck at Activate the app and restore backup 66%?
- How to Disable Two-step Verification in WhatsApp?
- How to turn off end-to-end encryption of WhatsApp?
- How do we do when Whatsapp Transfer Failed to parse the key, please try again for Mutsapper and MobileTrans APP?
- How to get Wutsapper log file?
- What should I do when using Google Drive to WhatsApp, stuck at the Parse Data step?
- How to change the backup file path for WhatsApp Transfer on MobileTrans
- What should I do if MobileTrans crashes while logging into the special version of WhatsApp on Android?
- How to solve the issue when MobileTrans prompts no App data is detected on the device?
- What should I do if all the previously transferred WhatsApp chat history in MobileTrans has disappeared?
- What should I do if I get the message in red: "Sorry, Data parsing of crypt15 is not supported"?
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