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How to fix Android not showing Allow USB debugging pop-up for Mac version?

If your computer is Mac, please check the following:

Step 1: Restart the computer.
Step 2: In the Finder on your Mac, choose Go——Go to Folder.
Step 3: Input the log path: ~/.android
Step 4: Delete all the files under this folder.
Step 5 Relaunch the software, and connect your phone again.

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