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Why does it fail to restore WhatsApp to iPhone?

Please double-check if there is an MDM setting on the iPhone or if the phone is a company’s phone.

MobileTrans-WhatsApp Transfer can't transfer data to an iPhone with an MDM setting. You'd better contact IT to cancel the MDM setting first if it's a company phone. It can be set back after MobileTrans completes transferring on iPhone.

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