Support & Learning

To view all product offerings, software details, and pricing, visit overview.

Will MobileTrans Back Up My Android Phone with a Black and Broken Screen?

For Android phones, you have to enable USB debugging to retrieve data from the device. If the phone screen is black or broken, you may not turn on USB debugging.

Our MobileTrans can detect and access phone data only when you can enable USB debugging. 

Was This Helpful?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.