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How to create a dump file on a Mac computer?

Please collect the dump file as follows.

Step 1: Open Wondershare Recoverit and keep it running.
Step 2: Click on Go and choose Utilities.
Step 3: Find the Activity Monitor application and open it.
Step 4: Search for drengsrv in the search bar in the upper right corner.
Step 5: Click the dropdown button next to "system diagnostics options" above and choose Spindump.
Step 6: Save the Spindump file after it has been created successfully.
Step 7: Find the file named Spindump.txt and send it to the customer service team.

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