Support & Learning

To view all product offerings, software details, and pricing, visit overview.

How to Recover data from crashed computer(Windows)?

If your system is crashed or stops working in an ideal way, then you can get Wondershare Recoverit to retrieve back your lost or inaccessible data. Download and install Wondershare Recoverit on a working computer, prepare a blank USB drive, and connect it to the computer.

In Wondershare Recoverit, you can just select "System Crashed Computer" on the left side of the interface, and then click on "Start" button to launch the recovery.

 

Step 1: Preparations for Crash Recovery

Another working computer

A blank USB drive

Connect the device to the computer

 

Step 2: Create a bootable media
1. Create a Bootable Drive

If you are unable to launch your Windows computer, you can use Wondershare Recoverit to create bootable media and recover data.

Make sure a blank USB drive is connected to the working computer and can be recognized. Select the drive to create a bootable media, and then click "Create" to start.

 

In order to create a bootable drive, there are two processes to be completed:

Formatting the USB drive

Creating a bootable drive

 

Once you choose to create a USB bootable drive, an alert message about formatting a USB flash drive will pop up. So, you need to make sure you have backed up your important data before formatting the media.

 

After the two processes are finished, the bootable drive used to boot your crashed computer up is created.

 

2. Boot Crashed Computer from USB Drive

After creating a bootable USB flash drive, what you need to do next is to follow the below steps.

 

Connect the USB flash drive to your computer.

 

Adjust the BIOS to boot from USB drive: restart your crashed computer and press the BIOS entry key when the first screen is displayed. (The key can be different from one system to another).

 

Every system has a BIOS (Basic Input Output System) option that users can access. In this way, they can customize the BIOS settings and set the attached USB drive as a primary source for booting. You can access the BIOS options by pressing the BIOS Entry key when the system is turning on. You can check out this page to learn how to set the computer to boot from a USB drive

 

Step 3: Recover Data from Crashed Computer

After following the above steps, you'll find that the crashed computer becomes bootable now. You can choose Hard Disk Copy or Data Recovery as you need.

 

Hard Disk Copy

Select the Hard Disk Copy, and then you can choose the copy directory.

Connect a good hard drive to the crashed computer.

Select the hard drive you just connect and click the "Copy" button. Then the screen shows the process of copying data from a crashed computer to the hard drive.

When the copying process is finished, "Data copy completed" will pop up.

 

Data Recovery

After selecting the Data Recovery, you can choose a disk to start the scanning.

Connect a good hard drive to the crashed computer.

Once the scanning process is over, you can choose a location to save the recovered data. You can choose the hard drive that you connect to the crashed computer, and click the "Recover" button, then Recoverit starts to recover data from the crashed computer to the hard drive.

For success recovery, it will show "Congratulations! Files recovery completed!".

 

Notes:

You can preview different types and formats of data, such as photos, videos, audios, documents, and many more.

After recovering data, please save them to another safe location, like an external hard drive or removable device.

Did this help?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.