Why the found files are more than the lost ones?

We adopt several different scan methods to ensure a better scan result.

1 file could be detected by multiple scan methods and each method will create 1 copy of the file in the scan result, so it is normal more files found than you actually have. You may just try them one by one, and save the copy that can be accessed correctly.

Was This Helpful?

Thanks for your feedback.

Can you tell us what didn't work for you?

Submit

{{item.likes}} Cancel Reply Reply

{{item1.type == 2 ? authName : item1.name ? item1.name : userName}}

@{{item1.reply_to_type == 2 ? authName : item1.reply_to_name ? item1.reply_to_name : userName}} {{item1.message}}

{{item.likes}} Cancel Reply Reply

Need More Help?

Explore additional support options if you can’t find
what you’re looking for.

Account Center

Contact us

Can’t find the answers you’re looking for? We’re here to help.

Get Support

Support & Learning