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What are your subscription and cancellation terms?

Subscription Terms

Subject to applicable law, your subscription begins as soon as your initial order is placed. If you have an e.g., weekly, monthly, quarterly, or annually (as applicable)) the prepaid contract you will be charged the rate stated at the time of purchase, plus applicable taxes. By purchasing a subscription you authorize us to store your payment method(s) and to automatically charge your payment method(s) every month, quarter, or year until you cancel. You also authorize Wondershare to process the recurring payment for the subscription period. Subscription fees are generally billed or charged in advance of the applicable subscription period. If any payment is returned unpaid or if any credit card or similar transaction is rejected or denied, Wondershare or its service providers reserve the right to collect any applicable return item, rejection, or other fees as permitted by applicable law. We may change your plan’s rate at any time. We will notify you of any rate change and give you the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes, we will accordingly adjust the tax-inclusive price on your next billing date. Wondershare will charge your selected payment method (such as your credit card, debit card, gift card/code, or other available methods) for any paid Transactions, including any applicable taxes every month/quarter/year until the subscription is terminated by you or by Wondershare or otherwise in accordance with its terms.

Cancellation Terms

You can cancel your subscription any time via the Wondershare Account page or by contacting the Wondershare Support Team. For orders that are placed via third parties, such as GooglePlay and AppStore, you may need to cancel your subscription or request a refund from Apple Support, or Google Support. If you have purchased the orders from other third parties that have not to be mentioned above, please contact your supplier/seller or the platform to cancel the subscription.

Once the subscription is renewed, the subscribed orders could be refunded under the following situations only.

1. You have purchased another product or license from Wondershare.

2. The product you purchased has (a) terminal technical issues, which can’t be solved within 7/30 days.

Occasionally, we may change these Subscription and Cancellation terms. Your continuous subscription constitutes an acceptance of, and a promise to comply with, all the terms and conditions in these “Subscription and Cancellation terms” including any updates.

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