Support & Learning

Why AI tasks are processed slowly or stuck?

1. Currently, the processing speed of AI functions is affected by many factors. We recommend that you wait patiently. Please note that if you cancel an AI task manually, the consumed AI Credits will not be refunded.
2. If an AI task still cannot be completed after a long period of time, or the process is stuck, please use the Feedback button in the software to submit the problem and attach the issue recording and log files

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