If you paid for Filmora on your computer but the mobile app keeps asking you to pay, please note that desktop and mobile licenses are separate and not interchangeable.
A desktop purchase does not activate the mobile app. If you believe you purchased a plan that should include both platforms, please check your purchase receipt or order confirmation to confirm the product name and platform.
If you still need further assistance, please submit feedback in the app through Mine > Feedback. Attach a screenshot of your store receipt (including the order number) and a screenshot of your Filmora account status page, so our team can investigate.
Can I use my desktop license on mobile?
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