Currently, Filmora Mobile does not support importing files directly from external hard drives. We recommend that you save it locally on the device before importing it.
Support & Learning
To view all product offerings, software details, and pricing, visit overview.
Why can't I import files from the external hard drive?
More ways to get help
Account Center
Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.
Contact us
Can’t find the answers you’re looking for? We’re here to help.
Was This Helpful?
Thanks for your feedback.
Can you tell us what didn't work for you?
Feedback sent！