To recover your projects after changing phones:
1. Sign in to Filmora on the new phone with the same Filmora account used on the old phone.
2. Check whether the projects were uploaded or synced to Filmora Cloud. Only projects and materials that were uploaded or synced to the cloud can be accessed on another device.
3. If the projects were saved only locally on the old phone and were never uploaded to Filmora Cloud, they generally cannot be restored on the new phone.
4. If you still have the old phone, open Filmora on it, sign in to the correct Filmora account, and upload or sync the projects to Filmora Cloud before accessing them on the new phone.
5. If the projects were synced to the cloud but still do not appear, verify that you are using the correct Filmora account and contact support with details about the missing projects.
If the problem persists, please submit feedback in the app through Mine > Feedback. If available, please attach screenshots, issue-related videos, and log files to help our technical team troubleshoot more efficiently.
How can I recover projects created on Filmora mobile after switching to a new phone?
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