To send a copy of your Filmora mobile app logs, please follow these steps:
1. Open the Filmora app on your mobile device.
2. Go to the 'Mine' page and tap 'Feedback'.
3. Describe your issue in detail.
4. Check the box at the bottom to allow the app to collect and upload software logs along with your feedback.
5. Submit the feedback.
Our technical team will receive the logs automatically and review your case.
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How can I send a copy of my Filmora mobile app logs?
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