Support & Learning

How do I request a refund for my Filmora mobile subscription?

To request a refund for your Filmora mobile purchase, please follow these steps:

1. Open the Filmora app on your mobile device.
2. Go to the 'Mine' page and tap 'Feedback'.
3. Clearly explain your reason for the refund request and attach a screenshot of your purchase receipt (including the order number).
4. Submit the request. Our support team will review your case based on our refund policy and contact you via email.

Was This Helpful?

Need More Help?

Explore additional support options if you can’t find
what you’re looking for.

Account Center

Sign in with Wondershare ID to get invoice, redeem
serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re
here to help.