To send screenshots and feedback to our technical team, please follow these steps:
1. Open the Filmora app and tap 'Mine' at the bottom right corner.
2. Tap 'Feedback'.
3. Describe your issue in detail and tap the 'upload' icon to upload your screenshots (e.g., your order receipt or account status).
4. Check if there is the email address, and check the box at the bottom to allow the app to collect software logs.
5. click "Submit" button to send.
Menu
How do I send a screenshot or file to support?
Need More Help?
Explore additional support options if you can’t find
what you’re looking for.
Account Center
Sign in with Wondershare ID to get invoice, redeem
serial number, cancel subscription, etc.
Contact us
Can’t find the answers you’re looking for? We’re
here to help.
Was This Helpful?
Thanks for your feedback.
Can you tell us what didn't work for you?
Email address is optional. Leave it blank if you do not need follow-up.
Feedback sent!