Currently, Wondershare IDs cannot be directly merged by users. If you need to merge two accounts, please contact our support team for manual assistance.
1. Prepare your order receipts or purchase confirmations for both accounts. Our team will need this information to verify ownership of the subscriptions or purchases.
2. Submit a feedback request in the Filmora app through 'Mine' > 'Feedback'. Clearly explain that you need to merge two Wondershare accounts, and attach the order receipts or screenshots of your purchase history for both accounts.
3. Our support team will review your request and, if the ownership is confirmed, manually merge the accounts or transfer the entitlements to the preferred account.
Please note that once the accounts are merged, the process cannot be reversed. All subscriptions, purchases, and data will be combined into the target account, and the source account will be deactivated. Make sure you have backed up any important projects or information before proceeding.
How to merge two Wondershare accounts?
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