If you experience slow import or export speeds, especially if it was faster before, please try the following steps:
1. Clear App Cache: Go to Mine > Settings and clear the cache to free up processing space.
2. Check Device Storage: Ensure your phone has at least 10GB of free internal storage for temporary rendering files.
3. Close Background Apps: Close all other heavy applications to allocate more RAM to Filmora.
4. Check Video Specs: High frame rates (60fps) or high bitrates increase processing time. Try lowering the export settings if speed is a priority.
5. Update the App: Ensure you are using the latest version from the Google Play Store or App Store, as updates often include performance optimizations.
If the problem persists, please submit feedback in the app through Mine > Feedback. If available, please attach screenshots, issue-related videos, and log files to help our technical team troubleshoot more efficiently.
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