For purchases made through the Apple App Store or Google Play Store, invoices are officially issued by the respective store as they handle the transaction directly.
If you have already contacted their support and were referred back to us, please follow these steps:
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Take a screenshot of your purchase receipt or order history from the App Store/Google Play.
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Open the Filmora app on your mobile device.
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Go to Mine > Feedback.
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Submit a ticket with the screenshot and a brief description of the situation.
Our support team will manually review your request and provide further assistance.
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