If you forgot the email used for your Filmora mobile account, try these steps:
1. Open Filmora and try signing in with Google or Apple using the accounts you normally use, in case you previously used social login.
2. Search your email inboxes (including spam/junk) for messages from Filmora or Wondershare to identify the registered address.
3. Check your Google Play or Apple App Store purchase history and receipts for Filmora; the account email on the receipt is often the one linked to your purchase.
4. If you recall any possible email addresses, try the Forgot Password / Reset Password option on the Filmora login screen with each of them.
If the problem persists, please submit feedback in the app through Mine > Feedback. If available, please attach screenshots, issue-related videos, and log files to help our technical team troubleshoot more efficiently.
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