Support & Learning

I keep receiving system error messages. What should I do?

Please try the following steps:

1. Close Filmora completely and reopen the app, then check whether the error appears again.
2. Make sure Filmora is updated to the latest version and that your system has sufficient free storage.
3. Restart your device and retry the same action.
4. If the error continues, please note the exact error message, the feature you were using, and when the problem occurs.
5. Please submit feedback in the app through Mine > Feedback and include screenshots or a screen recording of the error, along with the affected project or related details when possible.

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