Support & Learning

To view all product offerings, software details, and pricing, visit overview.

Why do I get the error Too Many Users when using AI functions?

  1. Due to AI resource limitations, the computing power of AI functions is limited. If there are too many users using this function at the time, or if you have used this function many times that day, this error will occur. We recommend that you wait for a period of time patiently and try again.
  2. If the problem persists in the next day, please use the Feedback button in the software to submit the problem and attach the issue recording and log files

Was This Helpful?

More ways to get help

Account Center

Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.

Contact us

Can’t find the answers you’re looking for? We’re here to help.