Support & Learning

What should I do if stickers or resources fail to load or disappear in Filmora mobile?

1. Check your internet connection to ensure a stable network for resource loading.
2. Try to search for the sticker using different keywords.
3. Ensure your app is updated to the latest version in the App Store or Google Play Store.
4. If the specific sticker was previously available but now missing, it might have been removed due to resource updates.

If the problem persists, please submit feedback in the app through Mine > Feedback. If available, please attach screenshots, issue-related videos, and log files to help our technical team troubleshoot more efficiently.

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