If your Filmora app keeps closing repeatedly and clearing the cache did not help, please try the following:
1. Restart your device to free up system memory.
2. Check if your device has enough available storage space (at least 2-3 GB recommended for smooth operation).
3. Close other background apps to reduce memory usage.
4. If the issue persists, submit feedback in the app through Mine > Feedback. Attach a screen recording showing the crash, along with log files, so our technical team can investigate. Also include your device model and Filmora version in the description.
Important: Please do not uninstall the app, as your local drafts and projects may be lost. If you need to reinstall, make sure to back up your projects to the cloud first.
What should I do if the app crashes repeatedly?
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