Support & Learning

What should I do if the Mosaic feature is not working in Filmora mobile?

1. Update Filmora to the latest version via the Google Play Store or Apple App Store.
2. Ensure no video clips are selected, then re-apply the effect by navigating to 'Effect' and searching for 'Mosaic'.
3. Test other effects to determine if the issue is specific to the Mosaic feature or a general preview problem.
4. Restart the application and attempt the process within a new project.

If the issue persists, please submit a report via Mine > Feedback. Include screenshots, screen recordings of the issue, and log files to assist our technical team with troubleshooting.

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