If Filmora Mobile asks you to pay when exporting with a Pro membership, please try the following:
1. Check your project for any assets marked with a purple crown (Premium). These may include effects, filters, transitions, stickers, music, fonts, or templates. You can either upgrade to Premium, or remove or replace them with Pro or free alternatives.
2. Save the project, close and reopen the app, then try exporting again.
3. Go to the 'Mine' page, scroll down, and tap 'Restore Purchase' to refresh your subscription status.
If your project contains no Premium assets and the payment prompt still appears, submit feedback in the app through Mine > Feedback. Attach a screenshot of the payment prompt, a screenshot of your account status page, and your purchase receipt, so our team can investigate.
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