Support & Learning

Why are music or sound effects missing after exporting the video?

If you find that music or sound effects are missing in your exported video, please try the following steps:

1. Ensure that the audio tracks are not muted in the timeline.
2. Check if the audio files are still stored locally on your device; if they were moved or deleted, the app may not be able to locate them during export.
3. Try to export the video in a different resolution or format.
4. Ensure you have the latest version of Filmora installed.

If the problem persists, please submit feedback in the app through Mine > Feedback. If available, please attach screenshots, issue-related videos, and log files to help our technical team troubleshoot more efficiently.

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