We apologize for the inconvenience. We have made a major update to our content library to provide richer, higher-quality resources for both Pro and Premium members. As part of this update, a small portion of older assets that were previously available to Pro have been moved to Premium. However, we have also added many more new assets available to Free and Pro members — meaning the total content available to Pro members has actually increased.
Your Pro subscription remains active and valid. All standard Pro features, including editing tools, effects, and templates, continue to work as expected. If you have any used Premium assets (marked with a purple crown icon) in your project, we recommend either removing those assets or upgrading to a Premium plan to continue exporting.
If you believe this change is an error, submit feedback in the app through Mine > Feedback. Attach a screenshot showing the asset labeled as Premium and your active subscription status, so our team can review your case.
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Why are some resources that I used before now marked as Premium?
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